![]() ![]() Turn off the printer and remove the toner cartridge. If you receive this error on more than one toner cartridge, you must make sure that the toner sensor cable is still plugged into the toner sensor.In this case, the cartridge must be replaced. If this wheel spins freely or does not move at all, you receive a 929 Toner Sensor error on the printer when you try to use this cartridge. The wheel must not be able to make a complete revolution. Note: The encoder wheel moves only a little bit each way. Try moving the encoder wheel forwards and backwards a couple of times to make sure that this wheel is not stuck. It is usually found just above a bar code sticker on the right-hand side of the cartridge. The encoder wheel is a thin, black, plastic wheel with small rectangular notches cut into it. If you do not have another toner cartridge to test with, take this cartridge out of the printer and locate the encoder wheel on the right-hand side of the cartridge. ![]() This is especially true if this error message started just after you installed it. If the error does not return, the original toner cartridge is likely the cause of the error. If doing this clears the 929 Toner Sensor error, try printing again. Power on the printer with the second cartridge installed. #Lexmark 929.00 service pc cartridge installPower off the printer and install the second toner cartridge. If you do not have a new cartridge in stock, an old cartridge or another cartridge from a working printer of the same model also suffice for this test.
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